Refund policy

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At Thailand Gadget, we understand that sometimes customers may want to cancel an order after making a payment. If you want a refund, you can ask for it within 24 hours after making the payment. You must send your refund request by email within this time. 

When you request a refund, keep the following points in mind: 

• Ask for a refund within 24 hours: You can ask for a refund within 24 hours after you make the payment. Please send us an email with your order details so that we can check your request. 
• Refund before the order is sent: A refund can only be requested before your order is dispatched. Once the order has been dispatched, Thailand Gadget will not process a refund. So, if you want to cancel your order, please contact us as soon as possible after making the payment.
• Refund amount: If your refund is approved, you will receive only the amount you actually paid for the order. Thailand Gadget will not pay any extra or additional amount.
• Payment gateway disputes: If you ask Thailand Gadget for a refund and also raise a payment dispute with the payment gateway at the same time, the refund will be handled by the payment gateway. In this situation, Thailand Gadget will not issue another refund separately.
• Keep your order details: Please keep your order number, payment details, and other order information with you when asking for a refund. This will help us check your request and respond to you more quickly. 

If you have any questions about a refund, please contact us through the email address given on our website.  

If you want to cancel your order, we recommend contacting us at the earliest after making the payment.